Who we are

RAD Systems (Rain Air Defense Systems, Inc.) operates the website: https://rainairdefense.com and provides Spray Foam Roofing, Silicone & Acrylic Roof Restoration, Spray Foam Insulation and Commercial Waterproofing services to our customers.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how RAD Systems collects, uses, and protects your personal information when you visit our website or use our services.

This policy applies to all employees, contractors, and vendors while doing business with RAD Systems and others who have access to personally identifiable information (PII) in connection with RAD Systems’ operating activities.

Information we collect

Personal information means any information that may be used to identify an individual, including, but not limited to:

  • First and last name
  • Email address
  • Phone number
  • Home, postal, or other physical address
  • Title, occupation, and industry information
  • Other contact information when needed to provide a service or carry out a transaction you have requested

All information collected including personal information, SMS consent and phone numbers will not be sold, shared, or disclosed to any third party for marketing purposes.  All information collected is used internally to analyze site traffic and performance and for optimizing our own internal marketing.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  We use this data for internal purposes only and do not share with any third parties.

Cookies and browsing information

When you visit our website we may collect data about your visit through the use of cookies which may be used by third-party tracking services such as Google Analytics.  We collect this information solely as a tool to measure site traffic and user engagement to see how we can optimize our site for better performance.  We do not share or sell any information to third parties.

When you browse our website, we may collect:

  • IP Address: We log your IP address to understand which parts of our website you visit and how long you spend there
  • Cookies: We use standard technologies such as cookies and other HTML tools to collect information about how you use our site
  • Web Beacons: Some RAD Systems websites and HTML-formatted emails may use web beacons in conjunction with cookies to understand user behavior

We do not automatically collect personal information, including your email address, unless you have previously registered with us or voluntarily provide it.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not sell or share information with third party companies.  All data collected is used to improve internal processes and marketing and to gather metrics to analyze site performance.

  • We will not transmit personally identifiable information to any third-party or vendor until an appropriate Data Protection Addendum has been executed
  • Service providers are prohibited from using your information for any purpose other than delivering the requested service

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  If you submit a contact form on our website we retain that information indefinitely for internal marketing purposes only.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have left comments or filled out a form on our website, you can request to be removed from our databases along with any provided information. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.  Web site form data is stored via internal databases.